Shipping policy

* SHIPPING DELAY

Regrettably, a  temporary shipping delay is in effect for our face coverings. Orders are not guaranteed to arrive in time for Dec 25th. Check back for updates to this page after Dec 1st.

SHIPPING 

We ship worldwide with Canada Post, UPS, and various courier services. Tracking numbers will be provided for shipments whenever possible. Any additional costs or customs fees occurring from shipments (both domestic or international) are not the responsibility of Col Mitchell/Wild Blackbird. International orders under $100 may not have tracking.

Please contact your local post office if you are unsure of the customs, duties, or expected transit times for your country. We are not responsible for duties and taxes required for international shipping.

We allow our customers to request alternative and express shipping methods such as UPS or DHL at an additional cost. Please contact us if you would like to use an upgraded shipping method for your order and we will arrange it if possible.

Shipments delayed by the shipping service are beyond our control and personal costs resulting from delayed shipments are not the responsibility of Col Mitchell. We commit to shipping your order in a timely manner, doing our best to respect our estimated production times. Occasionally, an order takes longer than predicted due to various reasons including technical issues. We will try to contact you if there is a severe delay on your order.